Our Audiologists & Staff

Randall Smith, HIS

Randall Smith, HIS

Hearing Instrument Specialist

My name is Randall Smith. I generally go by Randy Smith. I have been in the industry since November of 1999. I started building and repairing hearing aids and have been Licensed since 2006 as a Hearing Aid Dispenser. I’ve worked within the area as a dispenser from May 2006-October 2023.

I enjoy working with people and helping them find the right hearing solutions for their hearing needs. I have helped many people over the years and have a true passion for helping people hear better. My family and I love Sioux Falls and the surrounding area.

Kate Layne, PSC

Kate Layne, PSC

Patient Services Coordinator

Kate was born in Sioux Falls, SD and has lived here ever since. She earned her Bachelor’s degree in Business Administration in July of 2020 – her internship in Hilton Head Island, South Carolina was quickly put to a stop due to the COVID-19 pandemic.

Kates vast background in Hospitality has allowed her to succeed in her previous positions as well as her current position as a PSC here in Sioux Falls.

Whether it’s your first hearing appointment or your 10th, you will be greeted by Kate with a smile that’ll put you at ease and make your visit as easy as can be.

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Customer Reviews

Randy took care of my issues right away and is getting me a new set made with a mold to optimize the sound level for me

Greg Talbott, on Google

Getting hearing aids is one of those things we dread and probably put off too long. My experience at Sound Decision Hearing was such a positive experience. Staff are very professional and knowledgeable. I love my new blue tooth capable hearing aids! So small you can't even see them. Marcie...

Marcie Johnson, on Google

From the time I went into the clinic and through each step in the process of testing, the staff was very helpful. If there was a slight delay, they would inform me and keep me up on what was happening. The office is very clean and uncluttered. A great experience...

Sioux Falls Santa, on Google

The doc who did my evaluation today was Awsome!!! Informative, answered my questions and gave me advice on using my hearing aide more effectively! I could only hope he will be in this office on a regular basis as his bedside manner & information was so valuable!! He was a...

Jana Vacek, on Google

Another great and reassuring visit to Sound Design. I appreciate the thoroughness and the educational information, their availability and the confidence that I am receiving such high level care. It means a lot!

Polly Mosey, on Google

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